Free US EU CA AU zone shipping on all orders over $30.00

Shipping Policy

Note: Because of the current situation with COVID-19, customers will most likely see an additional delay of 1-2 weeks for their orders. BUT ALL ORDERS WILL BE SHIPPED AND RECEIVED. We are working around the clock to prepare and send orders. Please be informed that the delay is because of circumstances that are out of our hands. We want to continue to provide you with the best service and want to be transparent about the situation. Your safety is much more important than any product. Please stay safe and keep checking our site for more information.

We ship worldwide. Please read our important shipping notices below:

Once your order is placed, JianWu Store will start preparing the order within 6 hours. Once shipped, you will be sent a CAINIAO tracking number. All the shipping options will be made via CAINIAO

If not affected by COVID-19, the item will be shipped within 1 to 3 business days. There may be some delay during the holidays. Otherwise, you can expect the following shipping times:

Estimated Time: 7-14 business days

Orders will be delivered to your home. If you don’t receive your order and the tracking code says ‘delivered,’ you can check your nearest post office.

Standard shipping fee US EU CA AU zone: 7.99 USD.

For orders from 30 USD and above, Free US EU CA AU zone shipping

Shipment tracking:

You can track the shipment of your Products by clicking on the link in the Shipping Confirmation email. Please note such a link will direct you to the courier’s website, which we do not control.


Customs Duties, taxes, and charges are not included in our base price. This is a shopper’s responsibility as each country has different Custom Duties and Laws of Taxation. Custom Duties and Laws of Taxation. Customers are responsible for all import duties and taxes when ordering outside the United States. Any Packages returned due to customs fees not paid will be refunded minus the shipping cost only once we receive the items back.

If you have any questions, please get in touch with us.

  • JianWu Official Store
  • Email: [email protected]
  • SMS: +1(571) 310-4791 (Text Only)
  • USA Office: 12 E. Twohig, Suite 200-F1, San Angelo, Texas 76903, USA
  • China Warehouse: 11/F, Building 3, No 9 Danchen 2nd road, Beiyuan Street, Yiwu City, Jinhua City, Zhejiang Province, China
  • Hours of Operation: Mon-Sat: 9 AM-5 PM EST
Free Worldwide shipping

On all orders above $30.00

Easy 7 days returns

7 days money back guarantee

International Warranty

Offered in the country of usage

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